6 Best Homeowners Insurance Companies in North Carolina of 2023
North Carolina is commonly referred to as the Tar Heel State. The residents take great pride in their state and the sports teams with the same name.
Whether living in large cities like Raleigh or Charlotte or small towns like Asheboro and Lenoir, homeowners require insurance to safeguard their property from damage or destruction.
Although not legally mandatory, mortgage lenders require evidence of homeowners insurance coverage before finalizing a loan. This measure protects their interest in homes used as collateral.
On average, homeowners insurance in North Carolina costs $1,800 per year, or $150 per month, a higher cost than the national average due to the risk of severe weather, including hurricanes.
At PropertyNest, we want all North Carolina homeowners to have the insurance they need to protect themselves and their families, so we’ve done the work to choose the 6 best homeowners insurance companies in North Carolina.
Best Homeowners Insurance Companies in North Carolina
- Travelers: Most Affordable Coverage
- State Farm: Best for Inflation Protection
- Allstate: Best for Homes in Flood Areas
- Liberty Mutual: Best for Policy Discounts
- Erie: Best for Add-On Coverage
- North Carolina Farm Bureau: Best for Customer Service
Travelers: Most Affordable Coverage
- Multi-Policy Discount.
- Loss-Free Discount.
- Protective Device Discount.
Travelers Insurance is one of the oldest insurance companies in the United States, having issued its first policy more than 160 years ago.
They’re a well-respected and highly-rated company with strong financial ratings and a long history of solid customer service.
We selected them for our list because of all the insurance companies we considered. Travelers have the most affordable coverage for North Carolina homeowners.
We also like them because they offer a unique discount that allows homeowners to take advantage of green construction to save on their homeowners insurance.
Travelers’ average cost in North Carolina is a low $735 per year, significantly lower than the state average.
Travelers Homeowners Insurance Discounts
If you choose Travelers as your homeowners insurance company, you can take up to 5 discounts.
- Policy bundling: Save up to 12% if you purchase four or more policies from Travelers.
- Home buyer: Purchase a home within a year of switching to Travelers to claim this discount.
- Claims-free: You can qualify for savings if you have never filed a homeowners insurance claim.
- Green home: Buy or build a certified green home for a discount.
- Protective devices: You’ll save if you live in a home with installed smart devices, burglar alarms, smoke detectors, or a sprinkler system.
Travelers Homeowners Insurance Pros & Cons
- Travelers offers a lower average cost of North Carolina homeowners insurance than any other company.
- The company has received top ratings for its customer service.
- There’s a special discount you can qualify for if you rebuild or renovate your home with green materials.
- It’s easy to customize your policy with add-ons, including sump pump protection and water back-up coverage.
- The bundling discount requires the purchase of four policies, more than other companies on our list.
- We wish Travelers would work on their mobile app and make it more helpful for Android users.
|J.D. Power (out of 1,000)||794|
|A.M. Best - Financial Strength Rating||A++|
|NAIC Complaint Index||3.88|
State Farm: Best for Inflation Protection
- Available in 48 states & Washington, D.C.
- Quote access: Online & by phone
State Farm has been selling insurance for a century and is one of the most recognizable and respected insurance companies in the United States.
We selected State Farm for our list because they’re the best choice for homeowners concerned about high inflation and what it might do to their ability to rebuild their homes in the event of a total loss.
We also appreciate that State Farm provides excellent customer service and that high policy limits are available for people who own high-value properties in the state.
The average annual premium for State Farm homeowners coverage in North Carolina is $990, which puts it at a little over half of the overall state average.
State Farm Homeowners Insurance Discounts
State Farm provides three discounts on homeowners insurance, with two that most North Carolinians can qualify for.
- Policy bundling: According to State Farm, you may save up to $1,127 annually by bundling your homeowners insurance with auto insurance.
- Roofing: Replace your current roof with impact-resistant materials to save.
- Home security: Get this discount if your home has installed fire alarms, burglar alarms, smoke detectors, or a home monitoring system.
Read a full State Farm homeowners insurance review.
State Farm Homeowners Insurance Pros & Cons
- State Farm offers Expanded and Premium coverage for high-value homes, including coverage for equipment malfunction and water backup.
- It’s one of the only companies to offer a fungus and mold rider.
- State Farm has an optional Inflation Guard rider that automatically increases your dwelling coverage to keep up with inflation.
- Every homeowners policy comes with free catastrophe protocols and information about emergency services.
- If you opt for Expanded or Premium coverage, you should expect to pay a premium more in line with the state average.
- There are only three discounts available.
|J.D. Power (out of 1,000)||829|
|A.M. Best - Financial Strength Rating||A++|
|NAIC Complaint Index||1.77|
Allstate: Best for Homes in Flood Areas
- Available in 50 states & Washington, D.C.
- Quote access: Online & by phone
As one of the largest insurance companies in the US, Allstate has plenty of experience assisting homeowners with claims.
We chose them for our list because they work with homeowners to facilitate flood claims, something that’s important for anybody in North Carolina who lives near the water and has purchased flood insurance through FEMA.
We also appreciate Allstate’s user-friendly website that makes it simple to get coverage and file and track claims.
Allstate’s average premium in North Carolina is slightly below the state average, reaching $1,790. You can save by layering multiple discounts.
Allstate Homeowners Insurance Discounts
Allstate provides an impressive list of homeowners insurance discounts, several of which are accessible to most North Carolina homeowners.
- Claims-free: Get a discount if you have no recent claims for homeowners insurance.
- Bundling: Save if you purchase two or more policies with Allstate.
- Early signing: Get a break on your premium if you sign your new Allstate policy a week or more before your old policy expires.
- New roof: Save if you install a new roof on your home.
- New homeowner: You’ll save if you’re a new homebuyer or buy a newly constructed home.
- Responsible payer: Get a discount if you consistently pay your premium on time.
- Welcome: Switch your policy to Allstate to get a 10% discount.
- Protective devices: You’ll save money if your home has installed theft or fire protection devices.
Read a full Allstate homeowners insurance review.
Allstate Homeowners Insurance Pros & Cons
- There are a total of 8 discounts to help you save on your insurance costs.
- Allstate has an excellent website that’s easy to navigate.
- You can purchase optional HostAdvantage coverage if you share or rent a home.
- The Rate Guard option makes it possible to lock in your premium.
- Allstate offers many endorsements, including yard & garden repair, recovery of stolen electronic data, and an optional digital identity tool.
- Allstate is the only company on our list that will help you coordinate your flood claim with FEMA if you’ve purchased flood insurance.
- Allstate’s average costs are higher than other companies on our list.
- The standard policy doesn’t include replacement cost coverage for your belongings.
|J.D. Power (out of 1,000)||815|
|A.M. Best - Financial Strength Rating||A+|
|NAIC Complaint Index||2.05|
Liberty Mutual: Best for Policy Discounts
- Available in 50 states & Washington, D.C.
- Quote access: Online or by phone
Liberty Mutual is a highly respected insurance company with excellent financial ratings and solid customer service.
We selected them for our list because they offer more discounts than any other company featured, many of which can be layered to maximize your savings.
We also like Liberty Mutual's user-friendly website, mobile app, and a long list of endorsements and add-ons.
Liberty Mutual’s average cost of homeowners insurance in North Carolina is $1,295 per year, 28% below the state average.
Liberty Mutual Homeowners Insurance Discounts
Liberty Mutual provides nine homeowners insurance discounts to help residents of the Tarheel State save money.
- Autopay: Enroll in automatic payments to save money.
- Claims-free: If you have never filed a homeowners insurance claim, get a break on your premium.
- Early shopper: Buy your new policy before your existing policy expires to claim this discount.
- Insured-to-value ratio: Insure your home for 100% of its replacement cost to save.
- Paperless policy: Sign up to receive paperwork electronically to get this discount.
- Newly purchased home: Save if you’re a new homeowner.
- New/renovated home: Get a discount if you buy a newly built or newly renovated home.
- New roof: Install a new roof to get this discount.
- Policy bundling: Buy two or more policies with Liberty Mutual to save.
Liberty Mutual Homeowners Insurance Pros & Cons
- Liberty Mutual offers around-the-clock customer service and support is available via phone, text, their free app, live chat, or on social media.
- The company offers 9 discounts to help reduce your premium.
- You can purchase additional inflation coverage to increase your policy limit as the value of your home increases.
- The company has a well-regarded mobile app to streamline the process of filing and tracking claims.
- Flood insurance may be purchased as an add-on.
- Several of Liberty Mutual’s discounts don’t apply to older homes.
- Some dog breeds are excluded from coverage.
- Liberty Mutual doesn’t have as many add-on options as some of the other carriers on our list.
|J.D. Power (out of 1,000)||805|
|A.M. Best - Financial Strength Rating||A|
|NAIC Complaint Index||2.37|
Erie: Best for Add-On Coverage
Erie Insurance has been providing coverage since 1925, when it started offering auto insurance to people in Erie, Pennsylvania.
Today, the company offers a variety of insurance coverages, including homeowners insurance, and has expanded to 12 states, including North Carolina.
We chose them for our list because they offer a wide range of add-on coverages, making it easy to customize your policy.
The average annual cost of Erie homeowners insurance in North Carolina is $1,510, about 16% below the statewide average.
Erie Homeowners Insurance Discounts
Erie Insurance offers three discounts, all of which are easy to qualify for if you want to take advantage of them.
- Policy bundling: Erie says the average homeowner can save between 16% and 25% when purchasing two or more policies.
- Advance quote: Get a discount if you buy your new policy between 7 and 60 days before the expiration date of your current policy.
- Safety devices: Get a discount if you have installed burglar or fire protection devices or a sprinkler system in your home.
Erie Homeowners Insurance Pros & Cons
- Pet insurance is included as part of Erie’s standard homeowners insurance policy.
- You can purchase flood insurance thanks to Erie’s partnership with FEMA.
- Replacement cost coverage comes with the standard policy.
- Erie offers a wide array of add-on coverage options.
- Erie doesn’t have a mobile app for policyholders.
- Quotes are not available online and must be obtained through a local agent.
|J.D. Power (out of 1,000)||835|
|A.M. Best - Financial Strength Rating||A+|
|NAIC Complaint Index||0.65 (Average)|
North Carolina Farm Bureau: Best for Customer Service
North Carolina Farm Bureau Insurance started in 1953, offering affordable insurance products to North Carolina farmers.
Since then, it has expanded to offer insurance to all residents of North Carolina and is the second-largest homeowners insurance company in the state.
The company prides itself on community involvement and provides insurance to North Carolina residents in all 100 counties.
While they don’t offer many discounts, North Carolina Farm Bureau’s average annual cost is very low, at $955 per year, well below the state average.
North Carolina Farm Bureau Discounts
North Carolina Farm Bureau offers only two discounts on homeowners insurance, one of which every homeowner can take advantage of.
- Home safety: If your home has installed burglar alarms, fire alarms, smoke detectors, or a sprinkler system, you can save on your insurance.
- New home: You can qualify for a discount if you live in a recently built home.
North Carolina Farm Bureau Pros & Cons
- The company has a network of local agents who all live in North Carolina, making them uniquely qualified to match homeowners with the coverage they need.
- The company has received high ratings for its financial strength and stability.
- Even without many discounts, the company’s average premium is low when compared with other companies.
- Quotes are not available online and must be obtained through an agent.
- The Farm Bureau website contains little information about coverage and discounts.
How Much Homeowners Insurance Do You Need?
One of the questions we get asked most frequently is how much homeowners coverage to buy, and that’s a good question to ask.
We suggest you calculate how much coverage you need by using the estimated cost to rebuild your home as a guide.
- Dwelling coverage should be high enough to pay for you to rebuild your home from the ground up in the event that it is destroyed.
- Other structures coverage should be enough to pay you to repair or rebuild any other structures on your property, including sheds, detached garages, fences, or barns; in most cases, your coverage should be 10% of your dwelling coverage.
- Personal property coverage protects your personal belongings and will replace them if they are stolen, damaged or destroyed, and your coverage (not including scheduled valuables) should be 50-70% of your dwelling coverage.
- Personal liability coverage protects you if a guest in your home is hurt or their belongings are damaged, and you’ll need to buy between $100,000 and $500,000 of coverage to be safe.
- Guest medical coverage will reimburse your guests for medical expenses related to an injury sustained in your home, and most policies include $1,000-$5,000 of coverage per guest.
- Additional living expenses coverage will pay for you and the members of your household to live in a hotel or make other arrangements if a covered event causes your home to become uninhabitable.
If you total these numbers, you’ll see that you should buy a policy with a total limit of about twice the cost to rebuild your home, and that number does not include personal liability or guest medical coverage.
Remember that these totals do not take any endorsements, riders, or scheduled valuables you add to your homeowners policy into account.
What Is and Isn’t Covered by Homeowners Insurance
While homeowners insurance will protect you against many risks associated with owning a home, it doesn’t cover everything.
Here is what you should expect to be covered by your policy.
- Your house and any other structures on your property.
- The personal belongings of everybody who lives in your home, whether those belongings are in your home or not, when they are damaged, destroyed, or stolen.
- Damage caused by covered events.
- Your personal liability as it relates to guest injuries or property damage.
- Guest medical expenses.
Here are the most common exclusions in a standard homeowners policy.
- Flood damage
- Earthquake damage
- Pest infestation and damage
- Power failure
- Government action
- Nuclear hazard
You can remedy the first four items on this list by purchasing either an additional policy, as would be the case with earthquake or flood insurance, or by adding an endorsement to your policy to provide additional coverage.
You should know there is no way to remedy neglect, which is within your control, or the unlikely events of government action or a nuclear hazard.
Our mission at PropertyNest is to provide homeowners in North Carolina with the information and guidance they need to choose a homeowners policy that provides them with affordable and reliable coverage.
As you obtain quotes and compare your options, keep in mind the various factors that affect your costs, including the estimated cost to rebuild your home, the value of your belongings, and the area of your home.
We strongly recommend getting at least three quotes from different carriers to compare the cost of insurance and the coverage provided before making a decision about where to buy homeowners insurance.
We also suggest asking about discounts since not every carrier will volunteer information.
How We Selected the Best Homeowners Insurance Companies for North Carolina
Finding homeowners insurance coverage can be time-consuming and stressful, with many companies to choose from and coverage options that may not match.
We selected the companies on our list using five essential criteria that we believe indicate which companies are the best able to protect North Carolina homeowners.
The cost of homeowners insurance is affected by many things, but regardless of how much coverage you need, we recognize that keeping costs down is a priority.
For our list, we chose companies that provide good value and affordable costs compared to the North Carolina state average and the US national average.
Homeowners insurance discounts are useful because they can help you reduce your annual premium, particularly if you can layer multiple discounts.
We selected companies that offer two or more homeowners insurance discounts, particularly discounts that apply to most homeowners in North Carolina, such as bundling and installation of safety devices.
To be protected, you’ll need to buy enough coverage to rebuild your home and replace your belongings in the event they’re destroyed.
For our list, we prioritized insurance companies that provide excellent standard coverage plus an array of endorsements and add-ons to help you customize your coverage.
Filing an insurance claim can be stressful, and low premiums can’t make up for a lack of customer support.
To make our list, insurance carriers needed to have strong customer service ratings and reviews, and we prioritized those companies with multiple avenues of support, including live chat, mobile support, or round-the-clock phone support.
Technology plays an important role in obtaining quotes for homeowners insurance, paying monthly premiums, and filing claims.
We prioritized companies with informative websites, well-received mobile apps, and online support and services.
What Factors Affect the Price of Homeowners Insurance?
You probably know multiple factors impact how much you’ll pay for homeowners insurance.
Insurance companies use the most important things to determine how much to charge.
Your homeowners insurance policy comes with a deductible, and the deductible you choose will affect your costs.
Choosing a low deductible will maximize your protection but result in a higher premium, while a high deductible will lower your monthly premium but cost more when you file a claim.
We’ll get into more detail about how much coverage to buy below, but as a rule, you’ll need to purchase enough coverage to rebuild your home from the ground up and replace your personal belongings.
If you live in a high-value home, have valuables you need to schedule or decide to buy extra liability coverage, you’ll pay more than you would for a basic policy.
Endorsements and Riders
Buying a standard homeowners policy will protect your home and any other structures on your property from damage while adding personal liability coverage and guest medical coverage.
If you customize your policy by adding endorsements and riders, your costs will increase accordingly.
Homes in some areas cost more to insure than homes in other areas because some locations add to the insurance company’s risk.
If your home is close to a body of water, in an area with high crime rates, or far from a local firehouse, you should expect to pay more.